Privacy policy

Who we are

NESway is the controller of the personal data described in this policy. For any privacy question or request, email contact@nesway.com.

What we collect

When you book a call through the contact page, we collect:

• your full name, company name and work email address
• how you heard about us, if you tell us
• the project details you choose to share
• the date and time you pick for the call, and your time zone so we can show and remind you of it in your local time

Your booking becomes an event in our Google Calendar with a Google Meet link. Google sends you the invitation, and we email you one reminder before the call. To keep bots out, the form uses Cloudflare Turnstile, which checks your browser without setting tracking cookies.

When you subscribe to Field notes, we collect your email address.

When you email us, we receive whatever you include in the message.

Like any website, our hosting provider records technical data when you visit: your IP address, browser type, the pages requested and the time of the request. We use it only to keep the site running and secure.

We count visits to understand which pages help people: the pages viewed, where the visit came from, the device type and approximate country. Without your consent this is done without cookies: our analytics provider derives a daily anonymous identifier from your IP address and browser, which changes every day and is not stored on your device. If you accept analytics cookies, we also record clicks, scrolling and a replay of the session to see where the site gets in your way. Form fields are masked in replays, so what you type is never recorded.

Why we use it

We use your data to respond to your enquiry, schedule and hold the call you booked, prepare for it, and follow up about a possible engagement. Where data protection law requires a legal basis, we rely on steps you ask us to take before entering a contract, and on our legitimate interest in responding to business enquiries.

We send Field notes only to people who subscribe, on the basis of your consent. Every email includes a way to unsubscribe.

We don’t sell your data, use it for advertising, or make automated decisions about you.

Who processes it for us

We use a small number of service providers who process data on our behalf, under their own data processing terms:

• Google (Google Workspace), for email, calendar invitations and Google Meet calls
• Vercel, which hosts this website and keeps its server logs
• PostHog, which provides our website analytics from its EU (Frankfurt) cloud
• Cloudflare (Turnstile), which checks that bookings come from people, not bots

These providers may process data outside your country, including in the United States. Where the law requires it, transfers rely on safeguards such as the European Commission’s standard contractual clauses or an adequacy decision.

How long we keep it

We keep enquiry and booking details for up to 24 months after our last contact with you, unless you become a client, in which case your contract sets the retention period. Newsletter subscriptions are kept until you unsubscribe. Server logs are kept for the period our hosting provider sets, and are not used to identify visitors.

Cookies and browser storage

This site sets no advertising cookies. On your first visit we ask whether you accept analytics cookies, and we store your answer in your browser so we don’t ask again.

• If you choose “Only essential”, no analytics cookies are set. Visits are still counted, without cookies, as described under What we collect.
• If you choose “Accept”, PostHog sets analytics cookies and local storage to recognise your visits and to record sessions, with form fields masked.
• We also keep one value in local storage to remember that you dismissed the preview banner.

You can change your choice at any time with “Cookie settings” at the bottom of every page, or clear stored data from your browser settings.

Your rights

Depending on where you live, you may have the right to:

• access the personal data we hold about you
• have it corrected or deleted
• object to or restrict how we use it
• receive it in a portable format
• withdraw consent, for example by unsubscribing from Field notes

Email contact@nesway.com to exercise any of these. We’ll respond within the time the law requires, usually one month. You can also complain to your local data protection authority.

Security

The site is served only over HTTPS, and access to enquiry data is limited to the NESway team members who handle it. No system is perfectly secure, but we apply the same practices we build for clients.

Changes to this policy

We’ll update this page if what we collect or how we use it changes, and change the date at the top. Significant changes affecting subscribers will be announced by email.