AI Chatbots & Assistants A chatbot that answers like your best employee. And knows when to hand over.
Ready-made or custom AI chatbots that answer from your own website and documents, show where each answer came from, and pass the hard questions to a person.
Let's Build Together
Why it matters now
Customers expect answers now: in Zendesk's 2026 research, 74% want service around the clock and 88% expect faster replies than a year ago. The difference between a chatbot that helps and one that embarrasses you is what it's allowed to say. A bot that invents a policy is your liability, not the bot's: a Canadian tribunal made Air Canada honour a refund rule its chatbot made up. We build assistants that answer only from your approved content, cite it, and hand over to a person the moment they're unsure.
What changes for the business
- Questions answered day and night, from your own content
- Fewer tickets reaching your team, and faster answers on the ones that do
- Every answer traceable to its source, so nothing gets made up
4 ways in
Each one has its own page, and each page runs the work live. Open one and play with it.
- NESway Assistant: AI chatbot for your websiteAn AI assistant trained on your business, live on your site.Our ready-made chatbot learns from your website and documents, answers visitors with sources, and hands over to your team when it should.Try an assistant
- Custom AI chatbot developmentA chatbot built for your business, not a template.Custom AI assistants that know your products, connect to your systems and can take actions, from checking an order to booking a visit.Try a live system map
- AI customer support agentResolve the routine tickets. Route the rest.An AI agent that resolves common support requests end to end, inside your helpdesk, and hands complex cases to your team with the context attached.Try a triage
- Internal knowledge assistantAsk the company. Get the answer, with the source.A private AI assistant for your staff that answers from your policies, manuals and documents, respects who can see what, and shows where every answer came from.Try an assistant
What buyers ask first
Will it make things up?
It answers only from the content you give it and shows the source. When it can't find an answer, it says so and offers to connect the visitor with your team.
Which AI model do you use?
The one that fits the job and your data rules, from OpenAI, Anthropic, Google or open-source models you host yourself. We test several against your real questions before choosing.
Will customers know they're talking to AI?
Yes. We always disclose it, and in the EU it's required. Customers can ask for a person at any point.
Is our data safe?
Yes. It runs in your cloud or a private environment, uses enterprise model agreements that don't train on your data, and follows your existing permissions.
Let's talk AI Chatbots & Assistants.
One call with the senior engineer who would run it. You'll leave with a straight answer on what it would take.
Next practices along
Agentic AI & Multi-Agent Systems95% of GenAI pilots never touch the P&L. We build the agents that do: connected to your systems, doing whole jobs, measured against a number you set.Explore
AI-Driven Security & Zero TrustThe average breach costs $4.44M. Companies that use security AI extensively contain it 80 days faster and save $1.9M. We build that capability.Explore
Websites & AppsFast websites, iOS and Android apps, customer portals and online stores, built by senior engineers on a date you can plan around.Explore
22 practices in all. See every one