You need this if
- The same internal questions land on the same few people
- Policies and manuals exist but nobody can find them
- New starters take months to learn how things work
Internal knowledge assistant Ask the company. Get the answer, with the source.
A private AI assistant for your staff that answers from your policies, manuals and documents, respects who can see what, and shows where every answer came from.
Let's Build Together
Ask HR & Ops · in Teams
How many days can I carry over into next year?
Knowledge assistant
Up to 5 days, used by 31 March. Anything above that needs your manager’s approval in Workday before 1 December.
Leave policy 2026, §4.2 Workday guide
- Answers from your documents
- Respects who sees what
- Runs privately
What we hand over
- Connection to your documents (SharePoint, Google Drive, Confluence and others)
- Private assistant in Teams, Slack or your intranet
- Permission-aware search and source citations
- Usage report showing what people ask and what's missing
What changes
- Answers in seconds instead of searching shared drives
- New starters productive faster
- Access rules respected: people only see what they're allowed to
Internal knowledge assistant, in plain words
An internal knowledge assistant is a private AI chatbot that answers staff questions from company documents, with sources, and respects existing access permissions. NESway builds them inside Teams, Slack or your intranet so people get answers in seconds without data leaving your control.
Staff spend too much of the day looking for things: the latest policy, the right form, how a process works. An internal assistant answers those questions in plain language from your own documents, in Teams, Slack or your intranet, and links to the source so people can check. It only shows people what they're already allowed to see, and it runs privately so your documents never train someone else's model.
Reviewed by the engineers who run this practice.
Questions you'll ask first
Is our data safe?
Yes. It runs in your cloud or a private environment, uses enterprise model agreements that don't train on your data, and follows your existing permissions.
What if our documents are out of date?
The usage report shows which answers people struggle to get and which documents are stale, so it doubles as a map of what to fix.
Which tools can it read?
Most document and wiki tools, including SharePoint, Google Drive, Confluence and Notion, plus PDFs and internal websites.
Sound familiar? Let's fix it.
One call with a senior engineer. You'll leave with a straight answer on what it would take.