NESway Assistant: AI chatbot for your website An AI assistant trained on your business, live on your site.

Our ready-made chatbot learns from your website and documents, answers visitors with sources, and hands over to your team when it should.

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NESway Assistant · on harbourdental.co.uk

Do you do Invisalign, and roughly how much is it?

NESway Assistant

Yes. Invisalign starts from £2,950 here, with 0% finance over 12 months. A free scan takes 30 minutes; want me to find you a slot?

Treatments › Invisalign Pricing page
Question 1 of 2
The same visitor questions, answered by a generic bot and by one trained on the practice’s own site Illustrative
  • Trained on your site
  • Answers with sources
  • Hands over when unsure

You need this if

  1. The same ten questions arrive every day
  2. Visitors leave your site out of hours without getting an answer
  3. You want an AI chatbot but not a custom build

What we hand over

  1. Assistant trained on your website, help pages and documents
  2. Branded chat widget for your site
  3. Hand-over to email, chat or your helpdesk
  4. Conversation history and topics report

What changes

  1. Visitors get answers at any hour, from your own content
  2. Leads and booking requests captured while you sleep
  3. Your team only sees the conversations that need a person

NESway Assistant: AI chatbot for your website, in plain words

NESway Assistant is a ready-made AI chatbot for business websites. It learns from your own site and documents, answers with sources, captures leads and hands over to a person when needed, so you get a trustworthy assistant without a custom build.

NESway Assistant is the quickest way to put a trustworthy AI chatbot on your website. You point it at your site, help pages and documents; it answers visitors' questions from that content only, shows the source behind each answer, collects leads, and passes a conversation to a person whenever it isn't sure or the visitor asks. You decide what it can and can't talk about, and you can see every conversation.

80%
of common customer service issues will be resolved by AI agents without a human by 2029Gartner, March 2025 (opens in a new tab)

Reviewed by the engineers who run this practice.

Questions you'll ask first

Will it make things up?

It answers only from the content you give it and shows the source. When it can't find an answer, it says so and offers to connect the visitor with your team.

How long does it take to set up?

Most businesses can have it trained and live on their site in days, not months. Book a demo and we'll show it working on your own content.

Can it hand over to a person?

Yes: by email, live chat or your helpdesk, with the conversation so far, so nobody has to repeat themselves.

Sound familiar? Let's fix it.

One call with a senior engineer. You'll leave with a straight answer on what it would take.