We get the 2am page. You get the morning summary.
24/7 operations, patching, backup and incident response for your cloud and infrastructure, run by the people who built it.
One call with a senior engineer. A straight answer on what it would take.
Where you are. Where you’ll be.
You need this if
- Your best engineers are on call for infrastructure
- Patching is always next quarter
- Nobody has tested disaster recovery this year
What changes for your business
- Your engineers build product instead of babysitting servers
- Uptime backed by service levels, not good intentions
- Ongoing optimization that keeps costs falling
What we hand over
- 24/7 monitoring, alerting and incident response
- Patching, backup and disaster recovery management
- Capacity and cost optimization reviews
- Monthly service reporting against SLAs
What it is
Managed cloud operations means a provider runs your cloud infrastructure day to day under agreed service levels: monitoring, patching, backups, capacity, incident response and cost control. It frees in-house engineers from on-call infrastructure work so they can spend their time on the product.
Running infrastructure well is a full-time job that most teams do part-time. We take the pager: monitoring, patching, backups, capacity, incident response and continuous optimization, all against agreed service levels. Because we build what we run, problems get fixed at the source instead of patched at the symptom.
- Why now
- 29% of IaaS and PaaS spend is wasted, the first rise in five years. Flexera State of the Cloud, 2026 (opens in a new tab)
- Last reviewed
How it runs
- 01
Diagnose
Typically 2–4 weeksWe map the problem, your data and your systems, and agree the one number that defines success.
- 02
Prove
Typically 4–8 weeksA working pilot on your real data, measured against that number. Not a slide demo.
- 03
Ship
Scoped to the outcomeProduction build with security, monitoring, cost controls and documentation included, not upsold.
- 04
Run
Ongoing, optionalWe operate what we built against clear service levels, or train your team to. Your call. No lock-in.
Questions you’ll ask
- What service levels do you commit to?
- They're agreed per engagement and written into the contract: availability targets, response and resolution times by severity, and patching windows. We report against them monthly, including the misses.
- Will our engineers lose visibility of production?
- No. You keep full access to dashboards, runbooks and incident history. The point is to take the pager off your product engineers, not to hide the system from them.
- Do you test disaster recovery?
- Yes, on a schedule agreed with you. A recovery plan that has never been run is an assumption. We run restores and failovers, measure how long they take, and fix what breaks.
Sound familiar? Let’s fix it.
One call with a senior engineer. You’ll leave with a straight answer on what it would take.
Let's Build Together