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Claims, procurement, onboarding: done right, done faster.

Specialist processes such as claims intake, KYC, procurement and order management, rebuilt around automation.

Let's Build Together

One call with a senior engineer. A straight answer on what it would take.

Illustration: Industry-specific process outsourcing

Where you are. Where you’ll be.

You need this if

  • Claims or onboarding backlogs frustrate customers
  • Compliance checks slow every case
  • Volumes are seasonal or unpredictable

What changes for your business

  • Faster cycle times on core industry processes
  • Consistent compliance with sector rules
  • Scalable capacity for volume spikes

What we hand over

  1. Process redesign with document AI and agents
  2. Specialist operations teams
  3. Compliance controls and audit trail
  4. Per-transaction pricing and SLAs

What it is

Industry-specific process outsourcing hands over a regulated, high-volume process unique to a sector, such as insurance claims intake, KYC checks or order management, to a specialist provider. Done with document AI and agents, it raises throughput and consistency while specialists stay accountable for the rules.

Industry processes are where volume and regulation collide. We take on processes like insurance claims intake, KYC and customer onboarding, procurement and order management, redesign them around document AI and agents, and run them with specialists who know the rules.

Why now
50%+ of corporate AI budgets go to sales and marketing, while the strongest returns come from back-office automation. MIT NANDA, The GenAI Divide, 2025 (opens in a new tab)
Last reviewed

How it runs

  1. 01

    Diagnose

    Typically 2–4 weeks

    We map the problem, your data and your systems, and agree the one number that defines success.

  2. 02

    Prove

    Typically 4–8 weeks

    A working pilot on your real data, measured against that number. Not a slide demo.

  3. 03

    Ship

    Scoped to the outcome

    Production build with security, monitoring, cost controls and documentation included, not upsold.

  4. 04

    Run

    Ongoing, optional

    We operate what we built against clear service levels, or train your team to. Your call. No lock-in.

Questions you’ll ask

How does document AI help with claims or KYC?
It reads forms, IDs, invoices and supporting documents, extracts the data and checks it against rules and sources, so specialists review exceptions instead of keying data.
How do you stay compliant in regulated processes?
Rules are encoded into the workflow, every decision is logged with its evidence, and specialists sign off where regulation requires a human. Audit trails are produced by the process itself.
Can you handle seasonal volume spikes?
Yes. Agents scale with volume, so peaks don't require hiring and training temporary staff, and specialists stay focused on the cases that need them.

Sound familiar? Let’s fix it.

One call with a senior engineer. You’ll leave with a straight answer on what it would take.

Let's Build Together

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